Frequently asked questions

Browse our courses, choose a batch that still has seats, fill in the admission form and complete the payment. You receive an application number immediately, and you can track every step online.

Yes. A seat is only confirmed once the payment has been verified by our team and the admission has been approved. Submitting a transaction ID does not confirm the payment.

We accept bKash, Nagad, Rocket and direct bank transfer. The active numbers and exact instructions for each method are shown on the payment page of your application.

Payments are usually verified within one working day. You will receive an email as soon as the status changes.

Yes. Use the secure link we email you, or look up your application with your application number and email address on the application status page.

All batches run live interactive classes, and every session is recorded so you can revise it later at your own pace.

Once you complete the course requirements, an administrator issues your certificate and you can download it from the student portal. The certificate carries a unique verification code.

If your admission is rejected, or if you withdraw before the batch starts, you may request a refund of the course fee less any non-refundable processing charges. Read the full refund policy for details.